2007 Press Release
National Center for Missing and Exploited Children launches NetSmartz411.org by NavigationArts
MCLEAN, VIRGINIA, February 20, 2007 — The National Center for Missing and Exploited Children (NCMEC) today launched NetSmartz411.org, a Web site designed to raise Internet safety awareness and provide related expert advice for parents, children, and educators. The NCMEC worked with NavigationArts, a leading user experience design consultancy, to analyze its needs and extensively customize CA’s donated Unicenter Service Desk application to provide a suitable Web experience. Customization included all aspects of the user experience, from information presentation to visual design.
“This project was fulfilling on two levels,” said Leo Mullen, CEO of NavigationArts. “As professionals, we were all pleased to provide an innovative product that expands known boundaries of the application we customized. And as parents or people aware of the breadth and accessibility of the Web, we felt fortunate to be part of an effort to make the Internet safer for all. We applaud the Center for its efforts.”
About NavigationArts
NavigationArts is a strategic consultancy that provides Internet strategy, usability, information architecture, interface design, and development services. The firm creates exceptional online user experiences that drive business value for communications and commerce.
About the NCMEC
The National Center for Missing & Exploited Children’s mission is to help prevent child abduction and sexual exploitation, help find missing children, and assist victims of child abduction and sexual exploitation, their families, and the professionals who serve them.
The NCMEC was established in 1984 as a private, nonprofit 501(c)(3) organization to provide services nationwide for families and professionals in the prevention of abducted, endangered, and sexually exploited children.


















